32bet Responsible Gaming —
Your protection, our priority
Keep gaming fun and safe. Stay protected on 32bet with deposit limits, self-exclusion, and session time limits — for ages 21+ only.
Why Responsible Gaming matters
Online gaming can be a great source of entertainment when enjoyed within limits. 32bet believes every player's experience should be enjoyable, safe, and in control. Gaming should never cause financial pressure or mental health problems.
We want every member to play with awareness. That is why 32bet offers a range of self-regulation tools to help you manage your own gaming habits. On this page you will learn how to use these features and when to seek help.
Our protection tools
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing the limit requires a 24-hour wait, which helps prevent impulsive decisions.
Self-Exclusion
If you feel gaming is getting out of your control, use the self-exclusion feature. 32bet allows you to suspend your account for a chosen period. Your account cannot be reactivated before the exclusion period ends.
Session Time Limit
Set your own time limit for playing games. When the set time is up, 32bet will automatically log you out. This ensures that gaming does not disrupt the rhythm of your daily life.
Cooling-Off Period
Sometimes taking a short break is the best solution. Use 32bet's cooling-off feature to take a break from gaming ranging from 24 hours to several weeks. No transactions or gameplay will be possible during this time.
24/7 Support
For any questions or concerns about responsible gaming, 32bet's support team is always here for you. You can contact us in Bengali or English via live chat or by email at [email protected].
Account Verification
32bet follows a strict age verification process. No person under the age of 21 may open an account or play games on this platform. Ensuring this is part of our social responsibility.
Assess your own gaming habits
Ask yourself the questions below. If more than one answer is "yes", consider seeking help.
- Are you spending more money on gaming than your budget allows?
- Do you feel a repeated urge to play in order to recover money you have lost?
- Is gaming taking time away from your family, work, or studies?
- Do you feel restless or irritable when you are unable to play?
- Are you borrowing money or dipping into savings to cover gaming costs?
- Are you hiding your gaming from family or friends?
- Do you feel unable to stop gaming even when you want to?
Limits & transactions information
| Item | Details |
|---|---|
| Minimum deposit | ৳300 (per method) |
| Minimum withdrawal | ৳800 |
| Withdrawal time | 5-30 Minutes |
| Payment methods | bKash, Nagad, Rocket, Upay, bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank) |
| Deposit limit changes | Decreasing a limit is immediate; increasing requires a 24-hour wait |
| Self-exclusion | Fixed duration; cannot be cancelled before the period ends |
| Age requirement | For people aged 21 and above only |
Complete guide to responsible gaming
Setting a budget
The most important step before you start gaming is to set a clear budget. At the start of each month, decide how much you can afford to spend on entertainment — and use only that amount on 32bet. Money set aside for gaming should be an amount whose loss will not put pressure on your daily life or family.
Use the deposit limit feature to enforce this budget digitally. On 32bet you can set a maximum daily, weekly, or monthly deposit amount. It will not be possible to deposit beyond this limit.
Time management
Decide in advance how much time you will spend gaming. Do not play outside a set time window each day. Keep 32bet's session time limit feature turned on so that you are automatically logged out when your allotted time is up. This is especially helpful for preventing the habit of playing for long periods late at night.
Play for entertainment
The most important mindset is to see gaming as entertainment, not as a way to earn money. Continuing to play in order to "win back" lost money is a dangerous way of thinking. At the end of every session, whatever the result, accept it and start fresh the next day.
How self-exclusion works
If you feel you cannot control your own gaming, use 32bet's self-exclusion feature. To activate it, contact support — via live chat or at [email protected]. Your account will remain closed for your chosen period and all marketing communications will also be stopped. No deposits or gameplay will be possible during this time.
Protecting family and loved ones
If someone in your family is at risk of becoming addicted to online gaming, contact 32bet. In particular, stay alert to ensure that minors (under 21) cannot access your account. Keep your password secure and do not hand your device to others while logged in.
Questions about responsible gaming
Enjoy 32bet responsibly
Start gaming safely and in control right now. We are here for you whenever you need support.